FAQ

Q: WHY WOULDN’T YOU HIRE MASSAGE THERAPISTS FROM THE CASINO SPA? 

A: The objective of a casino massage therapist vastly different than that of a spa massage therapist. Casino massage therapy was designed to keep the gambler playing for longer periods of time. While appeasing your patron with such convenience, it also intrigues your patron to play more frequently. Yes, your patrons do enjoy the amenities of the spa, in their downtime and when they’re focusing on relaxing. However, when on the casino floor, a chair massage is about energizing your patron. This allows for your patron to have a comfortable seat at the table.

Q: LIABILITY . . .?

A: As a world – class casino, you’re forever in the pursuit of finding innovative ways to incorporate added value to an unforgettable gambling experience. As paramount of a task this may be, we assist you in doing just that. Our therapists are sub – contracted by Winners Massage, thus reducing liability. Winners Massage Therapists serve as independent contracts, state licensed and insured, required to maintain their own liability insurance policy at a minimum of one million dollars.We also carry our own vendor permits,licensing,insurances and we are bonded. Ask us to add your casino under our additional insured policy....NO PROBLEM!

Q: WHATS THE CASINO’S PROFIT?

A:  Winners Massage is known nationwide to offer the highest percentage of profit back to the casino, among any of its competitors. This profitability stems from increased player time as well as your competitors business. Based upon different variables, we guarantee the highest percentage rent kickback to OUR casinos.

Q: HOW IS WINNERS MASSAGE STAFF MANAGED?

A: Winners Massage Staffs 4 therapist per shift. One therapist serves as the Lead Therapist each shift. The Lead Therapist is responsible for reporting to the Operations Manager at the end of each shift, the performance of each therapist as well as their due diligence to responsibly adhere to Lucky Enterprises Corporate policy. Lucky Enterprises maintains a ZERO TOLERANCE policy. Therapists are hired with the understanding that at no time are they to act out of the guidelines of Winners Massage rules and regulations. Insuring that at all times, your players continue to receive a First – Class experience while patronizing your casino.

Q: HOW DO THERAPISTS RECONCILE AT SHIFTS END?

A: all therapists are required to keep record of the number of massages and minuets performed each shift. Once a shift has been completed, therapists are required to deposit a copy of their time sheet along with cash collected into a safe box. Our therapist are also required to utilize our customized app to log massage minutes to keep accurate reporting.

Q: CAN MASSAGE THERAPY BE INCORPORATED INTO YOUR REWARDS PROGRAMS?

A: Winners Massage prides itself on working with your casino staff to incorporate massage therapy into your loyalty program. Featuring a HASSLE – FREE way of earning massages during play time. Infusing massage therapy into your rewards program helps to better enhance your preferences for convenience, simplicity, for easy access to your rewards as well an added value to showing your patrons that your care for the wellbeing of their wellness.We also offer massage gifts that can be purchased by your casino hosts directly on our site as a great player development tool. Why not go into the casino and play when your player knows they have a free massage waiting?